Privacy Policy

Rocket City Momentum – Privacy Policy

Last Updated: 12/1/2025

Rocket City Momentum (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (rocketcitmomentum.com), services, or submitting your information, you agree to the terms of this Policy.


1. Information We Collect

Information You Provide to Us

We may collect personal information when you:

Fill out contact forms

Book a call or appointment

Request a quote

Sign up for emails or marketing content

Download resources or lead magnets

Purchase services

Submit intake forms, onboarding forms, or questionnaires

Communicate with us via email or chat

Personal information may include:

Name

Email address

Phone number

Business name

Billing information

Social media handles

Project details

Any information you voluntarily submit


Information Collected Automatically

When you visit our site, we may automatically collect:

IP address

Browser type

Device information

Pages viewed

Time spent on site

Referring website

Basic analytics data

We may use cookies, pixels, and tracking tools (such as Google Analytics, Meta Pixel, or GoHighLevel tracking).


2. How We Use Your Information

We use personal and usage information to:

Provide and deliver services

Respond to inquiries

Send quotes, invoices, and project updates

Book calls or sessions

Improve our website and user experience

Send marketing emails, newsletters, or content updates

Personalize your experience

Analyze website and marketing performance

Prevent fraud or misuse of our services

We never sell your personal information.


3. Email Marketing & Communication

If you join our email list or opt into a download, we may send:

Newsletters

Business, marketing, or content tips

Promotions or offers

Updates on Rocket City Momentum services or events

You can unsubscribe anytime using the link at the bottom of any email.


4. How We Share Information

We may share information with trusted service providers who help us operate our business, including:

GoHighLevel

Google Analytics

Email marketing platforms

Payment processors

Scheduling/booking tools

Contractors involved in project work

These providers only receive the information necessary to perform their functions and may not use it for other purposes.

We do not share your information with third parties for their own marketing.


5. Payment Information

If you purchase a service, payments are processed through secure third-party providers.
We do not store or have access to your full credit card number.


6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

Improve website performance

Analyze visitor behavior

Customize content

Measure marketing campaigns

You can adjust cookie settings in your browser at any time.


7. Your Rights & Choices

Depending on your location, you may have rights to:

Access personal information we hold

Update or correct your information

Request deletion of your information

Opt out of marketing communications

Disable cookies

To request changes, contact us at:

[email protected]


8. Data Security

We take reasonable technical and organizational precautions to protect your personal information.
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.


9. Children’s Privacy

Our website and services are not intended for individuals under 18.
We do not knowingly collect data from children.


10. External Links

Our website may contain links to other sites.
We are not responsible for the privacy practices of external websites.


11. Updates to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with the “Last Updated” date.


12. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Rocket City Momentum
Email: [email protected]
Website: rocketcitmomentum.com

Terms & Conditions

Rocket City Momentum – Terms & Conditions

Last Updated: 12/1/2025

Welcome to Rocket City Momentum (“we,” “us,” “our”).
By accessing or using our website (rocketcitmomentum.com), booking services, or purchasing any product or package, you agree to these Terms & Conditions. Please read them carefully.

If you do not agree with these terms, please discontinue use of our site and services.


1. Use of Website

You may use our website for lawful purposes only. You agree not to:

Engage in fraudulent, abusive, or harmful activities

Attempt to interfere with the operation or security of the site

Copy, scrape, or misuse content or intellectual property

We reserve the right to suspend access for any violation.


2. Services Provided

Rocket City Momentum offers services including but not limited to:

Video production

Content creation

StoryBrand strategy

Marketing consulting

Business coaching

Workshops, courses, and digital products

Specific service terms (pricing, timelines, deliverables) are outlined in individual proposals, contracts, or invoices. Those documents supersede general terms listed here.


3. Booking, Payment & Cancellations

Payment Terms

Payments for services must be made as outlined in your proposal or invoice.
We reserve the right to pause or delay work for late or missing payments.

Cancellations / Rescheduling

For studio bookings or coaching sessions:

Cancellations must be made at least 48 hours in advance

Late cancellations or no-shows may result in a fee or loss of session credit

Refunds

Due to the nature of personalized work, mentoring, and digital products, all sales are final unless otherwise stated in writing.


4. Intellectual Property

Unless explicitly transferred in writing, all content created by Rocket City Momentum—including scripts, strategy documents, templates, raw footage, and creative materials—remains our intellectual property.

Clients receive a license to use the final deliverables for business marketing purposes.

You may not:

Sell, distribute, or sublicense our work

Claim authorship of our materials

Reproduce training, frameworks, or documents without permission


5. Client Responsibilities

To ensure successful projects, you agree to:

Provide timely feedback, approvals, access, logins, or assets

Attend scheduled filming or coaching sessions

Comply with agreed deadlines

Ensure all provided materials (logos, images, text) are owned or licensed by you

Delays in client communication or asset delivery may affect timelines.


6. Studio Use & Filming Policies

When filming at the Rocket City Momentum studio:

Clients must respect studio equipment and space

Damage caused by misuse may result in repair fees

Additional crew/talent must be approved in advance

Behind-the-scenes recording may be limited depending on the project


7. Testimonials & Marketing Use

By working with us, you grant permission for Rocket City Momentum to:

Display your final video(s) in our portfolio

Share non-confidential project details as case studies

Use testimonials or feedback submitted verbally or in writing

If you require confidentiality, please notify us in writing before services begin.


8. Third-Party Tools & Integrations

We may use third-party platforms for:

Analytics

Scheduling

Email marketing

File storage

Payment processing

We are not responsible for downtime, data practices, or performance of third-party services, though we choose platforms committed to security and reliability.


9. Disclaimer

Rocket City Momentum provides marketing, media, and business strategy services.
We do not guarantee specific financial outcomes, revenue increases, or business results.

Your success depends on many factors, including your business model, effort, implementation, and market conditions.


10. Limitation of Liability

To the fullest extent permitted by law, Rocket City Momentum is not liable for:

Loss of data

Indirect or consequential damages

Business interruption

Loss of revenue or profits

Delays outside our control

Our total liability will not exceed the amount paid for the specific service in question.


11. Indemnification

You agree to hold Rocket City Momentum harmless from any claims arising out of:

Your misuse of our services

Your use of content you do not have rights to

Violations of these Terms


12. Governing Law

These Terms & Conditions are governed by the laws of the State of Alabama.
Any disputes will be resolved in Alabama courts.


13. Changes to These Terms

We may update these Terms at any time.
The “Last Updated” date will reflect changes. By continuing to use our website or services, you accept future updates.


14. Contact Information

For questions about these Terms & Conditions, contact us:

Rocket City Momentum
Email: [email protected]
Website: rocketcitmomentum.com

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